Strategic Technology Solutions, LLC is seeking a Service Desk Specialist (SDS) to join our Managed Services Division. You will provide tier 1 technical support remotely, assist with tickets, onboarding/offboarding, and escalate as needed. This role emphasizes client satisfaction and efficient incident resolution in a fast-paced MSP environment. Candidates should have 4+ years in IT, experience with Microsoft environments, virtualization, networking, and MSP tools.

Also on the board Same function, level within a rung

Level

Senior

Location

Industry, CA

Occupation

Computer User Support Specialists

Industry

Computer Systems Design Services

Posted

yesterday

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