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Overview: As a Provider Clinical Operations Consultant, Senior Associate, you support healthcare provider clients in modernization of clinical operations. You shape work across patient access, utilization and capacity, service line performance, and technology-enabled workflow integration. You analyze complex problems, manage workstreams, and deliver actionable recommendations while building client relationships and mentoring junior team members. You contribute to the Health Services advisory practice, applying operations methods to improve processes and technology implementation (Epic and Cerner). This role blends clinical operations insight with data-driven strategy to transform care delivery and the Compensation / Benefits medical dental vision 401k holiday pay vacation
Responsibilities: Lead provider clinical operations workstreams to improve efficiency and scalability Manage deliverables for clinical modernization engagements including workflow redesign and implementation support Apply operations management and process improvement methods to current-state assessments Analyze performance metrics and operating findings to inform recommendations on patient access and capacity Support technology-enabled workflow integration with Epic and Cerner Build and maintain client relationships through clear communication and issue resolution Mentor junior team members and provide feedback to ensure quality outputs Coordinate resources and engagement activities to track progress and surface risks across multiple workstreams Interpret changes in healthcare operations and apply business context to improve clinical care and reimbursement
Key requirements: Bachelor's degree or higher At least 4 years of experience in relevant field Client-facing communication Mentoring and coaching Analytical thinking with sound judgment Epic Cerner Data analytics and performance metrics

Also on the board Same function, level within a rung

Level

Senior

Location

East Boston, MA

Occupation

Management Analysts

Industry

Administrative Management and General Management Consulting Services

Posted

today

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