esolutionsCharleston, WV
Customer Retention Specialist
Customer Retention Specialist
Customer Retention Specialist
esolutionsCharleston, WV
18 days ago
Customer Service RepresentativesSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelSales and Related Workers, All Other
Telemarketing Bureaus and Other Contact CentersTelephone Answering ServicesOther Computer Related Services
Apply for this role →Customer Retention Specialist
Location: Charleston WV
Duration: Longterm Contract
Promoting and saving products and services. Providing an excellent customer experience via phone. Negotiating and completing save/service order requests from customers. Working with customers patiently, tactfully, and efficiently. Accurately informing customers of various fees and adjustments. Providing options to the customer based on product and service needs. Active listening skills. Ability to follow tactical call flows to optimize the customer experience. Open to any 8 hour shift between 8am and 8pm. No night shifts, no weekends.
Also on the board Same function, level within a rung
Level
Junior
Location
Charleston, WV
Occupation
Customer Service Representatives
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
18 days ago