Electronic Repair Technician

ROLE AND RESPONSIBILITIES: Provide timely and quality repairs on customer's smartphones, tablets, laptops and computers, etc. Maintain proper inventory controls Maintain high quality standards of customer service and care Promote and upsell additional products and electronic accessories Meet key performance standards and productivity goals Abide by company policies and procedures Provide knowledgeable and effective communication on repair process/updates to customers Maintain a clean and organized work space Strive to constantly improve skills and move up Demonstrate a high level of motivation Look for ways to improve business performance and enhance customer service experienceREQUIREMENTSHigh school diploma Sales / customer service experience requiredMUST have experience with all brands of cellphone, computer, and tablet repairs- including but not limited to: iPhone, androids, Samsung, etc. Ability to work in a fast paced environment with a positive attitude Ability to follow directions and specific process steps to ensure quality workmanship Excellent communication and organizational skills Ability to work a flexible schedule including nights, weekends, and holidays if needed \nCompany

Description: At Techy Frederick we are a repair store for all kinds of devices including and not limited to phones, ipads/tablets. laptops, desktops, computers, gaming consoles, etc. We will be extending our services to smart home installations. We do trade in all types of devices too.

Company Description: At Techy Frederick we are a repair store for all kinds of devices including and not limited to phones, ipads/tablets. laptops, desktops, computers, gaming consoles, etc. We will be extending our services to smart home installations. We do trade in all types of devices too.