NiSource is seeking a Customer Care Team Leader to guide a frontline team in achieving strategic objectives and delivering outstanding service. The role focuses on coaching, performance management, and ensuring processes align with policy and union guidelines. Ideal candidates will have 2–3 years in customer service, solid leadership abilities, and familiarity with call center tools and gas/electric regulations.

Also on the board Same function, level within a rung

Level

Mid

Location

Merrillville, IN

Occupation

First-Line Supervisors of Office and Administrative Support Workers

Industry

Telemarketing Bureaus and Other Contact Centers

Posted

today

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