Bilingual Healthcare Billing Support Specialist

Quest Diagnostics is seeking a Billing Customer Service Representative in Phoenix, AZ. You will handle a large volume of patient calls, guide them through billing questions, set up payment plans, and collaboratively resolve issues in a HIPAA-compliant environment. Training is provided, followed by a full-time shift. The role emphasizes empathy, clear communication, and accuracy as you help patients understand their health plans and billing options.