virtual vocationsDenver, CO
Broker Relations Representative
Broker Relations Representative
Customer Service RepresentativesSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelBrokerage Clerks
Insurance Agencies and BrokeragesTelemarketing Bureaus and Other Contact CentersWholesale Trade Agents and Brokers
Apply for this role (opens in a new tab)Creating and maintaining professional relationships with agents, the full-time hourly Broker Relations Representative I will serve as the initial point of contact for issue resolution and operational support, assisting with onboarding, compliance inquiries, and training on internal systems in a remote capacity.
Key responsibilities:
Provide best-in-class customer service focused on achieving first call resolution
Document and assist with requests accurately and in a timely manner
Coordinate resolutions with internal departments and ensure effective communication with business partners
Required qualifications:
At least one year of experience in telephonic customer service
Experience in managed care, healthcare, or Medicare preferred
Proficient in Microsoft Suite, Google Suite, and Outlook
Familiarity with data entry and workflow management systems
Understanding of leads, co-op, and marketing programs
Also on the board Same function, level within a rung
Level
Junior
Location
Denver, CO
Occupation
Customer Service Representatives
Industry
Insurance Agencies and Brokerages
Posted
yesterday