General Manager

What You’ll Do: As General Manager, you’ll lead overall hotel operations, financial performance, guest experience, team development, sales strategy, and key stakeholder relationships. You’ll: Lead Ruby Maggie NYC through its rebranding, opening, and ramp-up, establishing a strong operational foundation for long-term success. Build and inspire a high-performing team and create a culture that brings the Ruby experience to life. Maintain a highly visible, hands-on leadership presence throughout the hotel. Drive financial performance by maximizing revenue opportunities, managing costs, and maintaining disciplined financial controls. Partner closely with Sales, Marketing, and Revenue Management to build demand and accelerate the hotel's ramp. Champion an exceptional guest experience and ensure service consistently reflects the hotel's lifestyle positioning. Bring the Ruby Hotels experience to life in NYC, embracing the brand's focus on character, connection, social spaces, and a strong sense of place. Coach, develop, and empower hotel leaders and associates while building an engaged, accountable team. Build strong relationships with ownership, business partners, and the local community while serving as an ambassador for Ruby Maggie NYC.Use financial, operational, and guest data to make informed decisions and quickly respond to opportunities and challenges.

What We’re Looking For: We’re looking for a leader who gets energized by the build, the transformation, and the ramp, not simply maintaining the status quo. The strongest candidates will bring: Progressive hotel leadership experience, ideally including General Manager or senior operations leadership. Strong experience within the New York City hotel market. NYC union hotel experience, with the ability to effectively lead within a union environment. Successful experience with a hotel opening, rebranding, conversion, repositioning, or significant ramp-up. Experience within lifestyle, boutique, luxury, or experience-driven hospitality. A highly visible, hands-on leadership style. Strong financial acumen and demonstrated success driving revenue, managing expenses, and improving hotel performance. Experience building, developing, and retaining high-performing hotel teams. An understanding of F&B operations and the role social spaces, programming, and bar experiences play within a lifestyle hotel. The agility to build structure and maintain momentum in a fast-moving, evolving environment. Strong relationship-building skills across ownership, associates, guests, business partners, and the local community. IHG or Ruby Hotels experience is a plus, but strong NYC, lifestyle, union, and ramp experience will be especially valuable. Why Ruby Maggie NYC?This isn't a traditional steady-state GM assignment. Ruby Maggie NYC is entering a new chapter, and the General Manager will have the opportunity to help define how that chapter begins. From building the team and establishing the culture to bringing the new guest experience to life and driving the hotel's ramp, you'll have the opportunity to put your fingerprints on the property from the beginning. Ruby Hotels believes a hotel should be more than a bed for the night. Its hotels are designed as character-filled spaces where guests can unwind, connect, and experience the city around them. For a leader who loves building teams, transforming hotels, and creating memorable guest experiences, Ruby Maggie NYC offers the opportunity to help introduce something new to the NYC market. Grow With Aimbridge This is more than an opportunity to lead the opening chapter of Ruby Maggie NYC. It’s a chance to continue building your career with Aimbridge Hospitality. At Aimbridge, we believe great careers are built through opportunity, experience, and the chance to take on what’s next. Join us at Ruby Maggie NYC, make your mark during an exciting transformation, and continue growing your career across our diverse portfolio of hotels and brands. Come grow with us. Your next chapter could start here.