Business Process Architect

Role Summary: Leads analysis and definition of end-to-end transportation and logistics business processes, leveraging strong TMS domain knowledge across order, shipment, planning, execution, tracking, exception, and delivery lifecycles. Translates operational processes into standardized business concepts and requirements supporting canonical data modeling and TMS integration design.

Key Responsibilities: Analyze and document current and target transportation/logistics processes across different operating models. Define common business lifecycle, process stages, business objects, statuses, milestones, and exceptions. Identify common processes versus business- or system-specific variations. Partner with data and integration architects to translate business semantics into canonical data and TMS mapping requirements. Facilitate workshops with business, operations, and technology stakeholders and validate resulting process/design decisions.

Required Skills: Strong transportation, logistics, and TMS functional/domain knowledge. Experience with order-to-delivery, shipment planning, dispatch, execution, tracking, exception management, and carrier processes. Strong business process analysis, process modeling, and requirements definition skills. Ability to bridge business operations, data models, and technology/integration teams. Strong stakeholder facilitation and communication skills.

Preferred Experience: Experience with multiple TMS platforms and heterogeneous transportation environments. Experience with canonical data models, enterprise integration, or TMS modernization programs. Exposure to multi-modal, time-critical, regulated, or healthcare/life-sciences logistics is preferred.