forte sports medicine orthopedicsCarmel, IN
Front Office Associate / Medical Receptionist / Patient Services Representative
Front Office Associate / Medical Receptionist / Patient Services Representative
Front Office Associate / Medical Receptionist / Patient Services Representative
forte sports medicine orthopedicsCarmel, IN
today
Medical Secretaries and Administrative AssistantsReceptionists and Information ClerksPatient Representatives
Apply for this role (opens in a new tab)Front Office Associate / Medical Receptionist / Patient Services Representative Carmel, IN 46032
Overview: Position Type Full Time
Description:
Front Office Associate / Medical Receptionist / Patient Services Representative Forté Sports Medicine & Orthopedics | Carmel, INJoin one of Indiana's leading orthopedic and sports medicine practices. For more than 40 years, Forté Sports Medicine & Orthopedics has provided exceptional care to athletes and active individuals throughout Central Indiana. As a physician-owned practice, we are committed to our mission of being "the best place to get care and the best place to give care."We are currently seeking a full-time Front Office Associate / Medical Receptionist / Patient Services Representative to join our Carmel clinic. This is an excellent opportunity for a customer-focused professional who enjoys helping patients, thrives in a fast-paced healthcare environment, and wants to be part of a collaborative, supportive team. Why You'll Love Working at FortéAt Forté Sports Medicine & Orthopedics, we are committed to supporting our employees both professionally and personally. We offer a comprehensive benefits package designed to support your health, financial well-being, and professional growth, including: Tuition reimbursement 401(k) with Safe Harbor employer contribution Generous paid time off (PTO) Paid holidays Medical insurance Dental insurance Vision insurance Health Savings Account (HSA) with generous company contribution Company-paid life and AD&D insurance Company-paid long-term disability insurance Short-term disability insurance Accident insurance Critical illness insurance Hospital indemnity insurance Employee Assistance Program (EAP) Opportunities for professional growth and development
Position Summary:
As the first point of contact for our patients, the Front Office Associate / Medical Receptionist / Patient Services Representative plays a critical role in delivering an exceptional patient experience. This position is responsible for patient registration, check-in/check-out, payment collection, data entry, and providing outstanding customer service while supporting the daily operations of our orthopedic and sports medicine clinic.
Essential Functions:
- Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Greet patients and visitors in a caring manner
- Provide directions, answers questions, and meet a variety of customer service needs
- Register patients in, check in/check out, accurately collect co-pays, obtain patient referral information, send/receive fax information as needed
- Data entry into the practice management software program(s)
- Maintain excellent working relationships with all physicians, rehab providers, management, staff of internal and external departments
- Prepare batches and reconcile patient payments
- Qualifications & Skills
- Exceptional customer service and interpersonal skills
- Strong attention to detail and organizational abilities
- Excellent verbal and written communication skills
- Ability to multitask and prioritize in a busy medical office environment
- Resourceful, dependable, and team-oriented
- Strong computer proficiency with experience navigating multiple software applications and systems
Education & Experience
Required: High School Diploma or GED
Preferred: Associate degree in a healthcare-related field
Previous experience as a Medical Receptionist, Patient Services Representative, Front Desk Coordinator, Medical Office Assistant, or Healthcare Customer Service Representative Experience in an orthopedic, sports medicine, physical therapy, or other healthcare setting TravelOccasional travel between Forté office locations (Greenwood, Noblesville, Mooresville, Tipton) may be required. About FortéForté Sports Medicine & Orthopedics is consistently recognized as a leader in sports medicine and orthopedic care throughout the Midwest. We are a destination employer for healthcare professionals seeking a collaborative environment that encourages growth, development, and excellence in patient care. Forté Sports Medicine & Orthopedics is an Equal Opportunity Employer and a Drug-Free Workplace.
Also on the board Same function, level within a rung
Level
Mid
Location
Carmel, IN
Occupation
Medical Secretaries and Administrative Assistants
Industry
Offices of Physicians
Posted
today