amazonRedmond, WA
Sr. Network Support Engineer, Leo Networking Software
Sr. Network Support Engineer, Leo Networking Software
Sr. Network Support Engineer, Leo Networking Software
amazonRedmond, WA
today
Network and Computer Systems AdministratorsComputer Network Support SpecialistsComputer Systems Engineers/Architects
Apply for this role (opens in a new tab)Overview:
In this role you join the NOC team for Amazon Leo’s global satellite network to deliver reliable, low-latency connectivity. You will help maintain uptime, diagnose incidents, and support deployment of new network capabilities across regions. You’ll build tools and processes to improve operations and mentor peers while working with cross-functional teams to ensure customer performance and availability. This is a hands-on, scale-focused role at the intersection of networking and software-defined networking in a cutting-edge satellite environment. Compensation / Benefits sign-on payments and RSUs health insurance (medical, dental, vision) 401(k) matching paid time off parential leave adoption and surrogacy reimbursement
Responsibilities:
Respond to and escalate network incidents, diagnosing connectivity, performance, and security issues Assist deployment and onboarding of network capabilities across regions and sites (satellites, gateways, POPs) Monitor and investigate network performance to optimize uptime Develop tools and best practices to improve operational procedures Manage severity 2–3 tickets and participate in on-call rotations Lead and mentor other Network Support Engineers on diagnosis and procedures Collaborate with cross-functional teams including network, software, and security engineers
Key requirements:
6+ years of technical support experience 6+ years of network engineering experience for large-scale networks Experience in scripting for automation (Python) and advanced SQL skills Knowledge of internet fundamentals and cloud computing concepts Cross-functional collaboration Mentoring and leadership Strong communication and problem-solving Python scripting Advanced SQL TCP/IP fundamentals
Also on the board Same function, level within a rung
Level
Lead
Location
Redmond, WA
Occupation
Network and Computer Systems Administrators
Industry
Computer Systems Design Services
Posted
today