jobdivaColumbus, OH
Field Tech II
$15.75 - $21.00 per hour
Apply →Field Tech II
Field Tech II
jobdivaColumbus, OH
4 days ago
$15.75 - $21.00 per hour
Installation, Maintenance, and Repair Workers, All OtherTelecommunications Equipment Installers and Repairers, Except Line InstallersNetwork and Computer Systems Administrators
Computer Facilities Management ServicesOther Computer Related ServicesElectronic and Precision Equipment Repair and Maintenance
Apply for this role →Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We’re looking for a Field Tech II to join our team.
Duties and Responsibilities: THIS IS NOT A REMOTE POSITION
Must be able to work in physically demanding environment (Lifting, bending, climbing, walking extensively)
Exceptional Customer Service and relationship building competence.
Must be self-motivated, punctual, and able to work independently.
Must have a working cell phone.
Travel within a radius of 25 to 150+ miles daily in a specific route
Understand AC/DC and backup power concepts.
Excellent time management and reporting skill
Familiar with various operating systems (e.g. - Windows OS, OSX, Linux/Unix)
Manage triage, troubleshooting and resolution to client scope on IT equipment.
Occasionally works at heights of 20’ to 25’, lift equipment training provided.
Document efforts, issues and resolutions, close cases/tickets daily
Experience desired in copper and fiber cabling and various terminating connectors
Proficient communicator with emotional intelligence insight for explaining IT terminologies at the client’s level of understanding.
POS Systems repair
Lexmark Printer repair
Access point repair
Thin client repair
Refresh projects
Able to lift 25 lbs
40-hour work week mandatory
Skills & Qualifications: One year IT technical support experience
Cash recycler repair experience is highly preferred.
CompTIA A+ (Preferred)
Net+ CompTIA certification preferred.
Driver's License (Required)
Wage Range
The hourly rate for this position is between $15.75 - $21.00 per hour, unless the local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements:
medical insurance
dental insurance
vision insurance
life insurance
AD&D insurance
disability plans
Employee Assistance Program
paid holidays (up to 12 days annually)
paid time off (minimum of 10 days annually, which increases with seniority level)
paid parental leave (minimum of 10 days annually)
401(k)
FSA/HSA pre-tax benefits
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Expiration Date
This posting is anticipated to remain open until 11/16/2026.
Equal Employment Opportunity
Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
Work Authorization
Candidates must be authorized to work in the United States without the need for current or future employer sponsorship.
Arizona Applicants
TO THE EXTENT REQUIRED BY APPLICABLE LAW, THE COMPANY MAINTAINS A SMOKE-FREE WORKPLACE.
California Residents
PLEASE REVIEW THE CALIFORNIA CONSUMER PRIVACY ACT NOTICE.
We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.
Maryland Applicants
UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LI DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
Massachusetts Applicants
IT IS UNLAWFUL IN MASSACHUSETTS TO REQUIRE OR ADMINISTER A LI DETECTOR TEST AS A CONDITION OF EMPLOYMENT OR CONTINUED EMPLOYMENT. AN EMPLOYER WHO VIOLATES THIS LAW SHALL BE SUBJECT TO CRIMINAL PENALTIES AND CIVIL LIABILITY.
Rhode Island Applicants
THE COMPANY IS SUBJECT TO CHAPTERS 29-38 OF TITLE 28 OF THE GENERAL LAWS OF RHODE ISLAND, AND IS THEREFORE COVERED BY THE STATE’S WORKERS’ COMPENSATION LAW.
Also on the board Same function, level within a rung
Level
Mid
Salary
$15.75 - $21.00 per hour
Location
Columbus, OH
Occupation
Installation, Maintenance, and Repair Workers, All Other
Industry
Computer Facilities Management Services
Posted
4 days ago