The University of Miami/UHealth Connect is seeking a Full Time Supervisor, Contact Center to work remotely. This role oversees a team handling patient access and registration, promoting empathy, service excellence and patient-centered care across UHealth. You will coach staff, monitor performance metrics, coordinate with QA and other teams, ensure compliance and timely scheduling, and lead training initiatives. The department emphasizes collaboration and exceptional customer service.

Also on the board Same function, level within a rung

Level

Senior

Location

New York, NY

Occupation

Medical and Health Services Managers

Industry

All Other Miscellaneous Ambulatory Health Care Services

Posted

6 days ago

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