ITCON Services seeks an experienced Program Manager to lead a large-scale federal contact center program. This remote, high-visibility role serves as the primary client liaison and owns contract execution, performance metrics, workforce readiness, and service delivery across distributed teams. The ideal candidate has 15+ years in federal programs, proven leadership of contact center operations, and strong collaboration with government and corporate leadership.

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Level

Manager

Location

Vienna, VA

Occupation

Project Management Specialists

Industry

Telemarketing Bureaus and Other Contact Centers

Posted

today

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