Remote NLP & Customer Analytics ML Engineer

AIToolboard is seeking a Machine Learning Engineer to build NLP-driven models for customer analytics in Roswell, GA. You will analyze call center transcripts, develop churn prediction and next-best-offer systems, and deploy models into production environments to boost retention and marketing performance. You'll work with data from CRM, billing, and usage data, collaborating with data scientists, engineers, and business teams to translate insights into actionable strategies.