Vice President of Membership Strategy & Operations

About the Role: The Company is seeking a Vice President of Membership Strategy and Operations to develop and execute a multi-year membership strategy that strengthens institutional relationships, clarifies member value, and supports long-term sustainability. The role leads recruitment, onboarding, engagement, renewal, and reengagement efforts, while improving the member experience and aligning membership offerings with organizational priorities. Responsibilities include evaluating membership models, dues, benefits, partnerships, and sponsorship opportunities; using member insights and performance data to guide decisions; and modernizing membership systems, workflows, and reporting. The Vice President will also lead and develop the membership team, collaborate across functions, and build relationships with institutional leaders and other stakeholders. Candidates should have a bachelor's degree in a relevant field or equivalent education and experience, along with at least eight years of leadership experience in membership strategy, institutional relationships, business development, customer or member success, or a related area. They should demonstrate hands-on success developing and implementing growth, retention, or repositioning strategies, and bring strong relationship-building, communication, negotiation, and people leadership skills. Experience with CRM or association management systems, data analysis, performance measures, and cross-functional work with finance and marketing is important. An entrepreneurial, solutions-oriented approach and the ability to manage change and multiple priorities are essential; experience in mission-driven organizations, higher education, partnerships, or sponsorships is preferred, as is a relevant master's degree. Hiring Manager TitleChief Strategy Officer FunctionsNon-Profit Management OperationsBusiness Development