Collections Specialist - Banking & Member Advocacy

Liberty Bay Credit Union in Braintree, MA, seeks a Collections Representative to responsibly recover outstanding debts while balancing member goodwill with the credit union's business interests. The role emphasizes compliant collection practices and active member communication. Responsibilities include monitoring delinquent accounts, contacting members, and coordinating with co-signers and agencies. The position requires strong negotiation and data-entry skills within a team-driven environment.