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Employee Benefits Account Manager

Employee Benefits Account Manager

ignition benefits yc f26Los Angeles, CA

yesterday

Compensation and Benefits ManagersCompensation, Benefits, and Job Analysis SpecialistsHuman Resources Managers
Insurance Agencies and BrokeragesAll Other Insurance Related ActivitiesPharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds
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The role: You will own the client relationship after we win it, from implementation through every renewal. Your clients are HR and finance leaders at 25 to 250 employee companies, and your job is to make their benefits run smoothly and keep them with Ignition year after year.
Location: Remote
What you will do:
  • Manage a book of employer clients as their day-to-day benefits lead
  • Run implementation after a broker of record change, including carrier setup, open enrollment and employee communications
  • Prepare renewals with our data and producers, and present options clients can act on
  • Resolve billing, eligibility and claims escalations with carriers and vendors
  • Answer employee and HR questions quickly and clearly
  • Track service work and client health in Salesforce and flag risk early
  • Spot expansion opportunities and bring them to the producer team
  • What you bring
  • 5+ years in employee benefits account management at a brokerage, carrier, PEO or HR tech company
  • Working knowledge of medical, dental, vision, life, disability and ancillary lines
  • Hands-on open enrollment and renewal experience
  • A Life and Health license in good standing (or the ability to get one within 60 days)
  • Calm, organized follow-through across many clients at once
  • Clear writing and comfort presenting to HR and finance leaders
  • Comfort with ben admin platforms, CRMs and AI tools
Compensation Base salary plus performance bonus tied to client retention Medical, dental and vision for you and your family Equity in an early-stage, venture-backed company How we hire First interview with our GTM lead Deeper conversation with our CEO Group interview: you walk through a live client scenario, such as a renewal increase or a billing escalation, and the team pressure-tests your approach

Also on the board Same function, level within a rung

Level

Senior

Location

Los Angeles, CA

Occupation

Compensation and Benefits Managers

Industry

Insurance Agencies and Brokerages

Posted

yesterday

Apply for this role (opens in a new tab)