Director of Risk & Business Operations

Company Overview: A leading real estate and investment organization based in Los Angeles, California is seeking a Director of Business Operations & Risk Management to strengthen its operational resilience and enterprise risk programs. The organization manages a diverse portfolio of real assets and investments and is focused on disciplined growth, operational excellence, and creating long-term value for stakeholders and communities.

Role Summary: The Director, Business Operations & Risk Management will lead the organization's operational resilience framework with primary ownership of Third-Party Risk Management (TPRM), incident management, business continuity planning, and operational risk reporting. This role combines strategic leadership with hands-on execution, partnering closely with executive leadership, Compliance, Legal, Technology, Internal Audit, and business leaders. The ideal candidate brings deep experience within financial services, asset management, real estate, or a similarly regulated environment and can continuously strengthen risk programs as the organization evolves.

Key Responsibilities: Own and continuously enhance the Third-Party Risk Management program, including due diligence, onboarding, monitoring, remediation, and vendor offboarding. Manage third-party and outsourced resources while ensuring vendor oversight follows a consistent, risk-based framework. Lead incident management activities across operational, cybersecurity, privacy, fraud, and physical security events, coordinating triage, containment, resolution, and post-incident reviews. Own the Business Continuity Planning program, including policies, governance, Business Impact Assessments, annual testing, disaster response, and remediation activities. Partner with business leaders to identify operational risks, evaluate controls, and implement effective mitigation strategies. Develop dashboards, KPIs, incident reporting, vendor risk metrics, and executive-level reporting for leadership and governance committees. Support internal and external audits, regulatory examinations, investor due diligence, and compliance requirements. Drive process improvement and operational excellence across risk management programs, including opportunities for automation and emerging technologies. Support organizational change initiatives, acquisitions, integrations, and other firmwide strategic projects from an operational risk perspective. Lead, coach, and develop internal team members while overseeing external vendor resources.

Work model: On-site