Massage Therapist - Part Time

Massage Therapist - Part TimeThe Palms Hotel & Spa, Miami Beach, is an independent luxury beach resort focused on wellness, sustainability and personalized service. Our beachfront property features 247 guest rooms and suites, an extensive tropical garden and pool area with Tiki Bar, a spacious beach concession, and over 8,000 square feet of indoor and outdoor meeting space for social and corporate events. The hotel's signature eatery, Essensia Restaurant & Bar, delivers all-natural dining with a focus on locally and sustainably sourced ingredients. The Palms AVEDA Spa features holistic treatments influenced by ancient Ayurvedic philosophy designed to deliver a highly personalized experience. A member of Preferred Hotels & Resorts and Beyond Green, The Palms has been independently owned and operated by a European family for over 25 years. Known as Miami Beach's premier destination for wellness and relaxation, a forerunner in sustainable hotel operations, an expert in wedding services, an authority in healthful eating and all-natural spa services, our hotel, restaurant and spa have won many accolades and awards. Enjoy a stable work environment in a professionally run hotel, where we help each other to flourish and grow. Come and be a part of The Palms family! Responsible for guiding the clients through the Spa's service offerings while helping them choose the type of massage or treatment that will benefit them the most. Will be responsible for inquiring about relevant medical history (injuries) and creating a relaxing ambiance for the clients. Will assist the Spa Director, Managers/Supervisors in maintaining the highest standards of professionalism in all aspects of operations. To ensure all treatments are carried out to the highest standards and targets are met. Will also be responsible for maintaining the four-star level of cleanliness required to be aligned with the Aveda mission. Being knowledgeable of all treatments offered and any promotions on offer at any given time Keeping up the high standard of treatment and service Recommending retail products to clients Achieving sales targets as set by the Spa Director Filling out the Product Recommendation Form Arriving 15 minutes before the start of your shift to allow sufficient time to prepare for your workday Being on time for appointments and thoroughly reviewing appointments after completing each treatment. Accommodate last-minute bookings Is responsible for daily cleanliness & hygiene of equipment, products, and treatment areas. All treatment rooms must be left stocked and cleaned per standards at the end of each shift. Maintaining the stock at the correct level following set standards Using the correct quantities of products as specified by the manufacturer and not exceeding that amount. Completing all monthly side work Assisting with demonstrations/ events as required Reporting dysfunctional equipment to Management Ensuring that daily sales figures are accurately recorded Covering the reception as and when required Must adhere to training as set down by the Spa Director, Lead Therapist, Managers & Supervisors. Attending all training courses as deemed necessary by the Head Therapist Supervising and conducting the safety of users and equipment at the Spa and receiving training to ensure that all relevant legislation pertaining to the Health and Safety at Work Law and Health and Hygiene standards are implemented and monitored within the SpaPerforming any other duties as deemed reasonable by management Maintain the highest level of customer service and guest satisfaction according to the standards set forth by The Palms Hotel and SpaEnsure compliance with health and sanitation policies in all areas Adhere to all fire, safety, and security procedures according to hotel policy Adhere to all sustainability guidelines as per the Inspired by Nature Program.1-3 years of relevant experience Fluency in English, both verbal and non-verbal Provide legible communication and direction Compute basic mathematical calculations (add, subtract, multiply and divide numbers) Experience with computers and spa software Attention to detail and skilled organization Ability to work effectively in a multi-cultural team environment Fluency in the English language (written and verbal), a second language is an asset Ability to handle a multitude of tasks in an intense, ever-changing environment Show genuine care for all co-workers and guest(s) Maintain a professional appearance and manner at all times Able to project in a professional manner at all times Perform job functions with attention to detail, speed, and accuracy Prioritize, organize and follow-through Be a clear thinker, remaining calm and resolving problems using good judgment Follow directions thoroughly Work cohesively with co-workers as part of a team Work with minimal supervision Maintain confidentiality of guest information and pertinent hotel data Previous experience as a therapist Previous AVEDA background Previous guest relations experience Florida License in Massage Therapy and Skin Care from an accredited school LiftingTalkingHearingSeeingCarryingWalkingStandingExposure to weather Extreme cold/heat Wet and/or humid Ability to lift unassisted 50 lbs. While performing the duties of this job, the team member may experience temperature fluctuations and moderate to high levels of noise. The team member will also come in contact with noxious and abrasive chemicals that must be handled properly to ensure the safety of the team member and others.