nanosoft consultingBaton Rouge, LA
IT Support Technician
IT Support Technician
IT Support Technician
nanosoft consultingBaton Rouge, LA
2 days ago
Computer User Support SpecialistsComputer Network Support SpecialistsNetwork and Computer Systems Administrators
Computer Systems Design ServicesComputer Facilities Management ServicesCustom Computer Programming Services
Apply for this role (opens in a new tab)IT Support TechnicianLocation: Baton Rouge, LA Duration - December 5, 2022 - end June 30, 2024
Responsibilities:
Responsible for enterprise level service desk support and will be the first contact for answering any calls to the 24x7 Service Desk to resolve an incident. This staff will work in the ticketing system, perform basic phone and remote desktop support, troubleshooting to resolve issues, and escalation to On-call resources as needed. Weekend and night shift may be required as needed. Expertise and/or relevant experience in the following areas are desirable but not mandatory: Good customer service skills, ability to communicate effectively to help customers fix their issues. Writing and editing skills to aid in ticket escalation. Experience on a help desk and in computer and networking repairs.
Also on the board Same function, level within a rung
Level
Junior
Location
Baton Rouge, LA
Occupation
Computer User Support Specialists
Industry
Computer Systems Design Services
Posted
2 days ago