Administrative Coordinator

Job Title Serve as the primary point of contact between MBTA and the DPU regarding scheduling OTIP observations. Receive communications from the DPU both daily and weekly to schedule OTIP observations throughout the transit rail system. Receive communications from and schedule FTA observations of OTIP surveys. Communicate requested observations with appropriate MBTA departments both internal and external to Safety. Maintain an electronic log of OTIP observations. Routinely coordinate communications between all parties involved in the OTIP observation process. Answer questions and attempt to trouble shoot any OTIP observation concerns identified. Escalate concerns related to OTIP observations from Safety. Prepare reports as requested related OTIP observations. Maintain all MBTA Safety Documentation files related to OTIP observations. Prepare reports related to DPU and FTA OTIP observations when requested. Represent MBTA Safety Documentation as assigned at meetings related to OTIP, DPU, and FTA observations. Attend Safety Documentation Department meetings. Handle other Safety Documentation administrative duties as assigned time permitting. Essential Skills Strong organizational and multitasking abilities Ability to communicate utilizing among other things cellular devices Proficient in Share Point, Microsoft Office, Excel, and Power Point Excellent communication and interpersonal skills Proficiency in office software and equipment Problem-solving and customer service experience Attention to detail, accuracy, and professionalism