Retail Store Manager (Brand Experience Leader)-MOCKINGBIRD STATION

Summary: As a Brand Experience Leader, you will have the opportunity to develop outstanding associates, deliver exceptional and consistent consumer experiences, and positively impact growth. Our store leaders are the front line of our field leadership team: they're retail and consumer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our consumers.

Responsibilities: Attract, hire, develop, inspire, and retain top talent including the brand experience leadership team. Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates through effective and fair leadership. Responsible for owning and delegating leadership tasks to address consumer experience, vendor relationship, or maintenance issues. Partner with the brand experience leadership team to support action plans that improve results and ensure effective execution of operational activities. Implement and sustain floorset direction to optimize the business and bring the product story to life. Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives. Set the direction and goals for the day/shift when associates arrive for work. Provide individual and team performance feedback. Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus. Lead exceptional in-store consumer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge. Create genuine connections with consumers through uncovering needs, sharing product information, demoing products, and making personalized recommendations. Train, coach, reward, and motivate associates to improve selling and the consumer experience. Reinforce selling expectations, performance, results, and accountability with all associates.

Qualifications: Proven experience delivering sales, exceptional consumer experience, and operational results in a fast-paced environment. 2+ years of experience in a manager role, preferably in a retail setting. Thrives in a consumer-first based retail environment. Ability to foster a consumer-focused selling culture. Passion for attracting, developing, and retaining top talent. Effective communication skills, being open to feedback, and the ability to adapt quickly. Ability to provide in the moment coaching to associates. Ability to de-escalate store and consumer situations effectively. Ability to meet physical demands as described above. Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays. Education High school diploma, GED certificate, or Relevant Work Experience.

Core Competencies: Lead with Curiosity & Humility Build High Performing Teams for Today & Tomorrow Influence & Inspire with Vision & Purpose Observe, Engage & Connect Strive to Achieve Operational Excellence Deliver Business Results

Benefits: Feeling good starts with you. We invest in benefits that support your well-being, growth and future, helping you thrive as a creator of feel good — every day. Benefits for eligible associates include: Robust medical, dental, vision and pharmacy coverage. 401k with company match and Associate Stock Purchase program with discount. No-cost mental health and well-being support through our Employee Assistance Program (EAP). Paid time off, paid parental leave and access to family building benefits. Home, auto and pet insurance and a complimentary Care.com subscription. Advance your education with tuition reimbursement or tuition-free courses through Guild, along with scholarship opportunities for you and your dependents. Performance-based sales bonus program for store leadership positions. Enjoy a 40% merchandise discount and qualify for free products so you can experience and share the brand you love. Primary Location: United States-Texas-DallasWork Locations: 075751/01557/Mockingbird Station 5331 E MOCKINGBIRD LN SPACE #130 Dallas 75206 Job: Field Management

Organization: BBW Store

Schedule: Regular

Shift: Standard

Job Type: Full-time

Job Level: Day JobEmployee Referral Bonus: 500.00 US Dollar (USD)

Pay Range: 58,400.00 - 75,920.00