Service Technician - Dream Auto Mall

Essential Duties: Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards. Sells lubrication, safety inspection and other related services. Maintains related records on regular customers, following up periodically with telephone, mail or personal reminders. Inspects vehicle fluid levels, replenishes as necessary. Checks tire pressure and adds air if needed. Communicates with parts department to obtain needed parts. Saves and tags parts of the job if under warranty or if requested by the customer. Examines assigned vehicle to determine if further safety or service work is required or recommended. Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. Documents all work performed and recommended on the repair order. Road tests vehicles. Participates in manufacturer-sponsored training programs, schools, and events. Keeps abreast of manufacturer technical bulletins. Reports machinery defects or malfunctions to supervisor. Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle. Keeps shop area neat and clean. Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as when they were received. Understands, keeps abreast of and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc. Operates all tools and equipment in a safe manner. Reports any safety issues immediately to management. Other tasks as assigned.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

Language Skills: Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization. Mathematical SkillsAbility to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.

Certifications: Automatic Transmission/Transaxle Certification for Auto/Light TruckBrakes Certification for Auto/Light TruckElectrical/Electronic Systems Certification for Auto/Light TruckEngine Performance Certification for Auto/Light TruckEngine Repair Certification for Auto/Light TruckHeating and Air Conditioning Certification for Auto/Light TruckManual Drive Train and Axle Certification for Auto/Light TruckSuspension and Steering Certification for Auto/Light TruckDamage Analysis and Estimating Certification for Collision Repair Mechanical and Electrical Components Certification for Collision RepairNon-Structural Analysis and Damage Repair Certification for Collision Repair Painting and Refinishing Certification for Collision Repair Structural Analysis and Damage Repair Certification for Collision Repair Assembly Specialist Certification for Engine MachinistCylinder Block Specialist Certification for Engine MachinistCylinder Head Specialist Certification for Engine Machinist Brakes Certification for Medium/Heavy TruckDiesel Engines Certification for Medium/Heavy TruckDrive Train Certification for Medium/Heavy TruckElectrical/Electronic Systems Certification for Medium/Heavy Truck Gasoline Engines Certification for Medium/Heavy TruckHeating, Ventilation and Air Conditioning Certification for Medium/Heavy Truck Preventive Maintenance Inspection Certification for Medium/Heavy TruckSuspension and Steering Certification for Medium/Heavy Truck Automobile Parts Specialist Certification Medium/Heavy Truck Parts Specialist Certification Air Conditioning Certification for School BusBody Systems and Special Equipment Certification for School BusBrakes Certification for School BusDiesel Engines Certification for School BusDrive Train Certification for School BusElectrical/Electronic Systems Certification for School BusSuspension and Steering Certification for School BusAdvanced Series—Automobile Advanced Engine Performance Certification Advanced Series—Truck Advanced Electric Diesel Engine Diagnosis Certification Light Vehicles—Compressed Natural Gas Certification for Alternate FuelsI-CAR Certificate of Advanced Training Advanced Vehicle Systems Aluminum Repair, Replacement and Welding DetailingElectronics for Collision Repair Executive Seminar Finish Matching Glass Replacement Plastic Repair Steering and Suspension Understanding Collision Repair Workplace Hazardous Materials Manufacturer Training Paint Manufacturer Training State Emission Certification State Sales License State Vehicle Inspector Certification Valid Driver's License