Administrative Tech- Juvenile Detention

Job Description: The Administrative Technician 1, under the direction of the Department Supervisor, will be assigned to the Juvenile Detention Facility and will process clerical tasks for the admitting area. Major Duties and Responsibilities Required Knowledge Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, transcription, and other office procedures and terminology. Customer and Personal Service- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Required Tasks Responsible for personal property including cell phones, jewelry, money, etc. that is stored in the onsite safe. Provide emergency assistance as necessary. Provide for and ensure the humane treatment of juvenile residents. Escheat inmate clothing according to facility policies and procedures. Perform other duties deemed necessary.

Job Qualifications: Educational Requirements High School Diploma or G.E.D. Special Conditions Candidates must receive clearance from Child Welfare Licensing/Child Protective Services to work in a child-caring institution. Candidates that have lived outside of the State of Michigan must provide clearance from that State. Technology-Software/Hardware Skills Microsoft Office General office tools Social Skills Requirement Active Engagement - Giving full attention to what other people are communicating, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times, and conveying information effectively. Coordination - Adjusting actions in relation to others' actions. Service Orientation- Actively looking for ways to help people. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Communication Skills Required Requires making telephone conversations Requires use of electronic mail Requires face-to-face discussions with individuals or teams Requires contact with others (face-to-face, by telephone, or otherwise)