Guest Services Officer - Temporary Project (Green Roof)

Hourly Rate: $15.45/hour

Schedule: This is a full-time, permanent position averaging approximately 10-15 hours per week. This position has no set schedule, and flexibility is essential. Evening and weekend availability is required to support museum events and programs.

Why Join Us? At the Nelson-Atkins Museum of Art, we believe art has the power to transform, challenge, and inspire. Our Guest Services team creates a welcoming, safe, and secure environment for every visitor, employee, and partner. As the Guest Services Officer - Temporary Project (Green Roof), you will play a key role in supporting one of the museum's major campus improvement projects. You'll provide dedicated oversight of vendors and contractors, helping ensure construction activities are conducted safely while protecting museum property, staff, and visitors. This is an excellent opportunity for someone who enjoys customer service, security, and working collaboratively in a dynamic environment.

What You'll Do: As a Guest Services Officer assigned to the Green Roof Project, you will support construction operations through contractor oversight, access control, and safety monitoring.

Contractor Escort & Access Control: Escort contractors and vendors to designated work areas, verify credentials, manage sign-in/sign-out procedures, and ensure access is limited to authorized areas.

Construction Site Monitoring: Maintain a visible presence within or near project work zones to observe contractor activity and ensure compliance with museum policies and approved work parameters.

Safety & Security Awareness: Identify and report safety hazards, suspicious activity, policy violations, or property concerns while supporting emergency response procedures as needed.

Communication & Coordination: Serve as a liaison between contractors and museum staff, coordinating with Security, Facilities, and Project Management to support daily operations.

Hourly Rate: $15.45 This is a temporary full-time, hourly, benefits-eligible position.

Equal Opportunity Employer: The Nelson-Atkins Museum of Art is an Equal Opportunity Employer. We embrace a diverse and inclusive work environment and do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other status protected by law. For individuals with disabilities who would like to request an accommodation, please contact the People and Culture Department. The Nelson-Atkins Museum of Art conducts pre-employment background checks as part of our selection process. Salary information is a general guideline only. The Museum considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer.