alined consulting groupDarien, IL
Desktop Support Specialist
Desktop Support Specialist
Desktop Support Specialist
alined consulting groupDarien, IL
today
Computer User Support SpecialistsComputer Network Support SpecialistsNetwork and Computer Systems Administrators
Computer Facilities Management ServicesComputer Systems Design ServicesOther Computer Related Services
Apply for this role (opens in a new tab)Overview:
We are looking for motivated Field Technicians to support onsite IT operations. This is a great opportunity for individuals looking to gain hands-on technical experience in the field. Considering making an application for this job Check all the details in this job description, and then click on Apply.
Key Responsibilities:
- Set up and install computer hardware and equipment
- Provide basic onsite technical support
- Assist with network components such as switches
- Provide professional, customer-focused onsite support; assess issues accurately and coordinate with the appropriate teams when escalation is needed
- Learn and grow within IT infrastructure support
Qualifications:
- Interest in IT or related field
- Hands-on, eager to learn attitude
- Ability to work onsite and handle physical setup tasks
Expectations:
Travel to different healthcare locations to provide basic, hands-on IT support
Set up computers, laptops, and printers for new and existing employees
Help troubleshoot simple tech issues (logins, equipment not working, Wi-Fi, etc.)Assist with installing and updating devices and software
Support staff with everyday technology questions in a friendly, helpful way
Learn on the job and gain real-world IT experience in a fast-paced environment
Create and update tickets to track issues and resolutions
Escalate more complex problems xxoysbn to senior IT team members when needed
Stay organized while managing tasks across multiple locations
Maintain a professional and customer-focused attitude in a healthcare setting
Additional Details:
- Fully onsite role
- Entry-level (Level 1)
- Early performance evaluation required after 30 days
- Reimbursement for mileage when traveling from site to site within the organization
Also on the board Same function, level within a rung
Level
Mid
Location
Darien, IL
Occupation
Computer User Support Specialists
Industry
Computer Facilities Management Services
Posted
today