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Overview: As the APH Reinsurance Claims Team Lead, you will guide a team of claims managers handling complex APH reinsurance claims, ensuring efficient end-to-end processing from notification to closure. You will lead loss management, trend analysis, and cross-functional collaboration to deliver high-quality outcomes for clients and the business. Your role combines people leadership with deep claims expertise in casualty and latent exposures, shaping strategies and fostering a high-performance culture. This is a chance to influence how we manage significant claims, including potential litigation, within a global, inclusive environment. Compensation / Benefitshybrid work modelcompetitive base salary (salary range disclosed)inclusive cultureopportunity for professional developmentglobal exposuretotal compensation approach
Responsibilities:
  • Provide strong leadership and guidance to the claims team and foster a productive work environment
  • Delegate tasks, empower team members to own their work, and conduct objective setting and performance evaluations
  • Coach and mentor to develop talent and drive high performance
  • Drive loss management strategies, trend analysis, and cross-functional engagement
  • Oversee day-to-day claims operations ensuring adherence to guidelines and quality standards
  • Manage complex reinsurance claims, assess liability, verify contracts, and resolve disputes
  • Coordinate client claims audits and handle large or high-risk losses with potential litigation
  • Liaise with clients, brokers, underwriters, and reserving/analytic support for insights
  • Maintain data quality and coordinate treaty reporting with Reinsurance Operations & ITProvide accurate KPI analyses and supporting documentation
  • Build solid relationships with internal and external stakeholders for collaboration
Key requirements:
  • Minimum 10 years of relevant experience in reinsurance/insurance
  • Solid managerial experience with proven decision-making and interpersonal skills
  • Knowledge of insurance and reinsurance products, including underwriting, claims, accounting, and related processes
  • Excellent analytical and problem-solving abilities
  • Strong computer skills (PowerPoint, Word, Access, Excel, Power BI)
  • Willingness to learn new tools and skills
  • Leadership and strategic planning
  • Negotiation and communication
  • Strong business acumen
  • Casualty Insurance / Reinsurance
  • Regulatory Compliance and Risk Assessment
  • Claims Management

Also on the board Same function, level within a rung

Level

Manager

Location

White Plains, NY

Occupation

Insurance Claims and Policy Processing Clerks

Industry

All Other Insurance Related Activities

Posted

10 days ago

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