Hire Overseas is seeking an Internal Head of Customer Success to own the client success motion from the ground up. You will build and lead the CS function, own a portfolio of client relationships, drive retention and expansion, and set the standard for client experience after the sale. In a small business with no playbook, you will design processes, make calls, and be accountable for outcomes. You will work with founders to build a scalable, autonomous CS operation with real impact.

Also on the board Same function, level within a rung

Level

Manager

Location

East Boston, MA

Occupation

Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

Industry

Telemarketing Bureaus and Other Contact Centers

Posted

yesterday

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