Salesforce Administrator

Location: Richmond, McLean or NYC (Hybrid 3 days onsite)

Key Responsibilities: Process Development: Design, configure, and implement a brand-new Salesforce workflow from the ground up to support the Voice Center's handling of Treasury Management issues. Agile Execution: Actively participate in Agile/Scrum ceremonies (sprints, stand-ups, retrospectives) and work collaboratively with the Product Manager, Lead Admin, and other contractors to deliver iterative value. System Configuration: Translate business requirements into scalable Salesforce solutions utilizing best practices for automation (e.g., Flow Builder), custom objects, fields, page layouts, and record types. End-to-End Ownership: Take full ownership of the end-to-end technical implementation process for your assigned project deliverables. User & Security Management: Manage aspects of user setups, roles, profiles, permissions, and sharing rules to ensure data security and compliance within the new Voice Center processes. Collaboration: Establish and maintain a high level of credibility with business partners and stakeholders, serving as the technical product expert alongside the Lead Admin. Reporting & Dashboards: Create and refine dashboards and reports so Voice Center managers and stakeholders can track Treasury Management metrics and service SLAs.

Basic Qualifications: At least 3 years of hands-on experience as a Salesforce Administrator. Active Salesforce Certified Administrator credential. Proven track record of building and configuring new Salesforce processes, workflows, and automations from the ground up. Strong understanding of and practical experience working within Agile/Scrum methodologies. Excellent relationship-building skills and the ability to collaborate effectively with both technical and non-technical stakeholders.

Preferred Qualifications: Active Salesforce Advanced Administrator Certification. Experience with Visual Studio Code. Familiarity with Jira, Git, and Git Repositories. Familiarity with AWS integrations and APIs, and how they interact with the Salesforce ecosystem. Previous experience in Treasury Management operations or the financial services sector. Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including Clearly Rateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.