Remote Passport Services & Policy Analyst

Department of State Headquarters in the United States seeks a Customer Service Analyst to plan and implement a comprehensive customer service program within the Passport Services Directorate. The role focuses on developing programs, policies, and operating methods to improve service delivery across multiple locations. This position offers telework eligibility and a salary range of $89,508 to $172,980 per year, with security clearance at the Secret level. Applications close on 2026-10-16.