Field Service Engineer (Mechanical & Electrical)

Responsibilities: Perform on-site engineering services: FATs, commissioning, training, validation, troubleshooting, and warranty support. Support installation of electrical/mechanical components and retrofits; provide instructional documents as needed. Troubleshoot and resolve electrical, mechanical, and control issues. Act as on-site liaison between Glatt and the customer, communicating scope changes and project updates. Document service activities: protocols, checklists, trip reports, drawing markups. Support rebuilds, preventive maintenance, and safety evaluations. Provide feedback to the Process Automation team for continuous improvement. Offer remote technical support to customers. Collaborate with project managers and internal departments throughout the project lifecycle. Maintain high service standards and strong interpersonal relationships with customers and global teams.