maya hotelsCharlotte, NC
Assistant General Manager
$65,000 per year
Apply (opens in a new tab)Assistant General Manager
Apply for this role (opens in a new tab)Assistant General Manager – Dear Charlotte Charlotte, NC | Steele Creek$65,000–$75,000 + Bonus Opportunity | Full-TimeDear Charlotte is a new rooftop restaurant, bar, and event destination coming to Charlotte, built around three things we love: craft cocktails, great pizza, and shareable small bites. Designed as a high-energy destination with a sophisticated but approachable atmosphere, Dear Charlotte will feature a cocktail-forward bar program, a menu of pizzas and small plates made for sharing, and approximately 120 seats across indoor and outdoor spaces. We’re building the leadership team from the ground up and are looking for an Assistant General Manager who is excited by the opportunity to help open something new, develop a team, and create an exceptional guest experience from day one. As Assistant General Manager, you’ll work closely with the General Manager to help lead Dear Charlotte through its pre-opening, launch, and ongoing operations. This is a hands-on leadership role for someone who enjoys being on the floor, developing people, solving problems, and helping create the systems and culture that will define a new restaurant. You’ll be an important part of the leadership team and will have the opportunity to grow alongside the concept.
What You’ll Do:
- Support the General Manager through pre-opening, opening, and ongoing operations
- Help recruit, interview, onboard, train, and develop the restaurant team
- Lead daily FOH operations and service execution
- Serve as a visible floor leader during high-volume services
- Establish and maintain service standards and operating procedures
- Support scheduling, labor management, and shift performance
- Help manage restaurant systems, communication, and accountability
- Support inventory, ordering, and cost-control processes
- Partner with the bar and culinary teams to keep cocktails, pizzas, and small plates flowing smoothly during service
- Support guest recovery and build strong relationships with repeat and VIP guests
- Assist with private events and other revenue-generating opportunities
- Coach team members in hospitality, service standards, cocktail and menu knowledge, and sales execution
- Help create a positive, accountable, and high-performing team culture
- Step into the GM’s responsibilities when needed
What We’re Looking For:
- We’re looking for a restaurant leader who is ready to take the next step in their career and wants meaningful responsibility in a brand-new concept.3+ years of progressive restaurant management experience
- Experience in high-volume restaurant operations
- Strong floor leadership and guest-service skills
- Experience with scheduling, labor management, and operational controls
- Experience hiring, training, and developing team members
- Strong communication and problem-solving skills
- Comfortable working in a fast-paced, high-energy environment
- Hands-on leadership style
- Ideal experience includes:
- New restaurant opening experience
- Rooftop restaurant or bar operations
- Cocktail-forward or beverage-driven concepts
- Pizza, small plates, or shareable-menu concepts
- Elevated casual or upscale dining
- Hotel food & beverage
- Private events and group dining
- The right AGM will be someone who wants to build, not just maintain.
- You’ll thrive here if you:
- Get excited about great cocktails, great food, and genuine hospitality
- Enjoy being on the floor and leading by example
- Know how to coach people rather than simply manage them
- Take ownership when things go wrong
- Understand that great hospitality is about more than checking boxes
- Can balance people, service, and business performance
- Stay calm and solutions-focused when things get busy
- Want to grow into greater leadership responsibility
- Why Join Dear Charlotte? Great restaurants start with great teams, and we believe in taking care of ours.$65,000–$75,000 salary + bonus opportunity
- Medical, dental, and vision insurance
- Paid Time Off (PTO)
- Health and wellness benefits
- Dining perks
- Career growth and advancement opportunities
- Opportunity to be part of a brand-new restaurant opening
- The chance to help shape the team, culture, and guest experience from day one
- If you’re an experienced restaurant leader who is ready for more responsibility and wants to help build a new concept from the ground up, we’d love to hear from you.
Also on the board Same function, level within a rung
Level
Mid
Salary
$65,000 per year
Location
Charlotte, NC
Occupation
Lodging Managers
Industry
Hotels and Motels
Posted
today