ServiceNow Lead Product Owner

Location: Reston, VA (Hybrid – Onsite once a week)

Duration: 12 Months Contract-to-Hire

Experience: 8+ Years

Education: Bachelor's degree or equivalent relevant experience

Interview Process: 2 Rounds – Second Round In Person

Required Skills & Experience: Strong hands-on experience with ServiceNow. Experience with ServiceNow CRM modules preferred; ITSM experience is acceptable.8+ years of experience in Product Ownership, Product Management, Business Analysis, or related technical roles. Strong understanding of Agile methodologies, Scrum, and product development lifecycle. Experience managing product roadmaps, product backlogs, release planning, and stakeholder expectations. Ability to define product vision, prioritize requirements, and align solutions with business objectives. Experience with product KPIs, business metrics, and continuous improvement.

Key Responsibilities: Lead product strategy, roadmap development, and prioritization. Collaborate with stakeholders, Product Owners, and Scrum teams. Manage product backlogs, releases, and business requirements. Ensure product functionality aligns with business needs. Facilitate sprint planning, refinement sessions, and product reviews. Identify opportunities, manage risks, and improve customer satisfaction.