Guest Experience Concierge

Encore in Fort Lauderdale is seeking a Customer Experience Coordinator to act as a liaison between Encore, venue, and customers. You will provide information and support with a professional, friendly approach while building relationships to ensure a high-quality experience. The role reports to the Director, Event Technology. Key duties include customer contact, billing, data entry, and coordination with hotel sales teams to support site visits and follow-up communications, all aimed at