dot compliance servicesDenver, CO
SaaS Customer Support Lead - Remote, SLA & Growth
SaaS Customer Support Lead - Remote, SLA & Growth
SaaS Customer Support Lead - Remote, SLA & Growth
dot compliance servicesDenver, CO
today
Customer Service RepresentativesFirst-Line Supervisors of Office and Administrative Support WorkersFirst-Line Supervisors of Non-Retail Sales Workers
Apply for this role (opens in a new tab)Dot Compliance is a cloud Quality and Compliance SaaS provider serving life sciences across North America. We are seeking a Customer Support Team Lead to manage our NA support operations, coach engineers, and partner with Product, Success, and Services to meet SLAs and drive CSAT.You will handle day-to-day caseloads, mentor a small team, participate in on-call rotations, and help scale our global support as the business grows.
Also on the board Same function, level within a rung
Level
Mid
Location
Denver, CO
Occupation
Customer Service Representatives
Industry
Custom Computer Programming Services
Posted
today