Ecommerce Fulfillment & Warehouse Clerk

Key Responsibilities: Order Fulfillment: o Accurately pick, pack, and prepare ecommerce and wholesale wine orders for shipping o Verify all items against customer invoices and quality control standards o Organize outgoing shipments by carrier and shipping method o Coordinate daily carrier pickups including UPS, FedEx, and freight shipments o Ensure packaging is secure and appropriate for safe wine transportation Inventory Management: o Assist with cycle counts and ongoing inventory accuracy o Monitor stock movement and maintain organized inventory storage o Properly label and organize incoming inventory o Use inventory and ecommerce software systems to update records and track inventory movement o Help maintain a clean, organized, and safe warehouse environment Shipping & Receiving: o Receive and process incoming inventory shipments o Restock warehouse shelves and fulfillment areas o Inspect incoming products for damages or discrepancies o Log damaged or defective products and assist with returns and exchanges o Assist with occasional local pickups, deliveries, or warehouse-related errands as needed Ecommerce & Operations Support: o Assist with daily ecommerce order flow and wholesale fulfillment operations o Support customer satisfaction initiatives and special fulfillment requests o Handle occasional custom packaging, gift orders, and special projects o Comfortable working with ecommerce, shipping, and inventory management software o Experience using Ship Station and FedEx Shipping Manager preferred

Physical Requirements: o Ability to lift and move boxes up to 50 lbs regularly o Ability to stand, walk, bend, and work on your feet for extended periods o Comfortable working in an active warehouse environment