Liberty Mutual is seeking an Agency Process Design and Optimization Lead to transform how we support the agency channel for Comparion Insurance Agency. You will identify friction, quantify opportunity, and design improved ways of working using AI, automation, and BPO. This senior role owns outcomes with broad visibility across the organization. As a subject matter expert, you will build repeatable frameworks, influence senior leaders on prioritization, and drive adoption through documentation

Also on the board Same function, level within a rung

Level

Manager

Location

New York, NY

Occupation

Insurance Claims and Policy Processing Clerks

Industry

Insurance Agencies and Brokerages

Posted

15 days ago

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