bachrach groupBrooklyn, NY
Director of End-User Support & Service Desk – Onsite Charlotte
Director of End-User Support & Service Desk – Onsite Charlotte
Director of End-User Support & Service Desk – Onsite Charlotte
bachrach groupBrooklyn, NY
2 days ago
Computer User Support SpecialistsNetwork and Computer Systems AdministratorsComputer and Information Systems Managers
Computer Facilities Management ServicesComputer Systems Design ServicesOther Computer Related Services
Apply for this role →The Bachrach Group is seeking a Head of Desktop Support Services/Director in Charlotte, NC to lead the end-user support and service desk organization within a stable IT environment. This onsite, permanent role governs incident management, service delivery, and team development, reporting to senior leadership.
Key responsibilities include guiding first- and second-line support, establishing ITIL-based processes, and driving improvements using service metrics.
Also on the board Same function, level within a rung
Level
Manager
Location
Brooklyn, NY
Occupation
Computer User Support Specialists
Industry
Computer Facilities Management Services
Posted
2 days ago