Director of Service Operations

Your responsibilities will include: Coordinate and drive territory equipment sales activities allocate resources and prioritize initiatives Support the implementation of local equipment and service sales strategies Identifies and organizes resolution for more complex issues associated with Start-ups Achieve sales growth and expand market reach and coverage Achieve order and margin intake targets. Coordinate field trials at customers Position product offerings to maximize success against local competitive landscape Facilitate key account management role insuring customers are informed of all of company's products/services available Build relationships with customers and internal GEA stakeholders. Develop quotations and understand customer requirements. Assist in defining pricing and understand margin contribution. Support product development projects at customers in territory Ensure a "One face to the Client" culture They are responsible for developing and implementing strategies, managing teams, and ensuring high levels of customer satisfaction. This role requires a strategic mindset, strong leadership skills, and the ability to drive operational efficiency and effectiveness. Your Profile / Qualifications University Degree in Engineering/Business Administration or equivalent educational level Min 10 - 15 years' relevant experience and knowledge of the specific market and applications and a proven track record of driving operational excellence and achieving business objectives Strong Knowledge of the Customer base and Product Competitive Landscape Sales professional with significant experience in steering a sales organization, incl. product management, within a product/sales matrix Deep practical know-how of state-of-the-art sales process, organization methods and tools (e.g. ordering, pricing, CRM) Change management experience Proven superior skills in international negotiation & contracting with customers in countries across the world Strong understanding of corporate finance and performance management principles As one of the largest suppliers of systems and components for the food, beverage, and pharmaceutical industries, GEA is dedicated to engineering for a better world. Our inclusive culture values diversity, integrity, and collaboration. We are proud to be an Equal Opportunity Employer and welcome applicants of all backgrounds. Did we spark your interest? Then please click apply above to access our guided application process.