Receptionist / Chiropractic Assistant

Responsibilities: Greet patients warmly and provide a welcoming front-desk experience. Answer and route phone calls, respond to messages, and answer patient questions. Schedule, confirm, reschedule, and cancel patient appointments. Check patients in and out and maintain accurate patient information. Collect copays, payments, and outstanding balances. Verify insurance benefits and assist with insurance-related questions. Maintain patient records and ensure required forms and documentation are complete. Process new patient paperwork and assist patients with intake forms. Coordinate treatment schedules and communicate appointment information with patients. Assist with billing, payment posting, and basic administrative duties.

Qualifications: Previous receptionist, administrative, medical office, or customer service experience preferred. Strong communication and interpersonal skills. Excellent organizational and time-management abilities. Comfortable using computers, email, scheduling software, and Microsoft Office or similar programs. Professional and friendly demeanor. Strong attention to detail and accuracy.