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Veterans Assistance Supervisor (Ouachita)

Veterans Assistance Supervisor (Ouachita)

louisianagovWest Monroe, LA

yesterday

$26.05/hr

First-Line Supervisors of Office and Administrative Support WorkersSocial and Community Service ManagersFirst-Line Supervisors of Material-Moving Machine and Vehicle Operators
Administration of Veterans' AffairsOther General Government SupportAdministration of General Economic Programs
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Veterans Assistance Supervisor Relentlessly advocate for Louisiana veterans and their families to ensure they receive superior customer service and support by connecting them to the benefits they have earned in service to our country, while meeting the economic, educational, and employment needs of transitioning service members looking to make Louisiana their home. At the Louisiana Department of Veterans Affairs (LDVA), our mission is to honor and serve Louisiana's veterans and their families. We do this by connecting them to the benefits they've earned, providing dedicated support, and enhancing their quality of life through compassionate service across the state. We're looking for a Veterans Assistance Supervisor to join our team. This position is located in Ouachita Parish. The Veterans Assistance Counselor Supervisor will serve as the office manager. The Incumbent functions in a public relations capacity in the parish where assigned. Directly supervises VAC 1/2 and may supervise an Administrative Assistant. Direct supervision comes from the Regional Manager. This position will be filled by a current, permanent, classified LDVA employee. An ideal candidate should possess the following competencies: Building and Supporting Teams Communicating Effectively Training OthersActing with Ethics and Integrity Demonstrating Accountability Displaying Expertise Displaying Professionalism Following Policies and Procedures Managing Performance
Minimum Qualifications: This job requires the incumbent to be an honorably discharged veteran of the United States Armed Forces who served on an active, full-time basis and meet one of the following qualification requirements: Six years of experience in veterans service work, public benefits claims examining, social services or human resources; OR Six years of full-time experience in any field plus three years of experience in veterans service work, public benefits claims examining, social services or human resources; OR A bachelor's degree plus three years of experience in veterans service work, public benefits claims examining, social services or human resources; OR A master's degree plus two years of experience in veterans service work, public benefits claims examining, social services or human resources. EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Job Duties: Serve as office manager to assist subordinates in the more complex aspects of governing laws and regulations. Study all new laws and regulations passed by the federal and state governments, and those made by the U.S. Department of Veterans Affairs. Conducts personal interviews and counsels veterans and their dependents regarding entitlement under state and federal laws. Assist veterans and their dependents in completing a variety of forms, gather supporting documentary information, and monitor the processing of claims through the U.S. Department of Veterans Affairs' computer system and other government entities that provide benefits, to a justifiable conclusion. Maintain current records on all transactions and file correspondence in veterans' files or other proper place; prepare and submit periodic written reports reflecting the total office production Attends all training and continuing education classes to maintain accreditation. Position-Specific Details: Appointment Type: Promotional, open only to current permanent classified LDVA employees. Career Progression: This position does not participate in CPG.
Work Schedule: Work hours are 8:00 AM to 4:30 PM, Monday - Friday.
Compensation: The starting pay for this position is $26.05/hr. (Special Entrance Rate); $2.00 work incentive pay (premium pay) upon completion of TRIPS Certification
How To Apply: No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
Contact Information: For further information about this vacancy, contact: Torin McClanahan Human Resources Specialist Torin.McClanahan4@la.govLouisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
Benefits: Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program: Insurance Coverage More information can be found at https://info.groupbenefits.org/Parental Leave – Up to six weeks paid parental leave More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspxHolidays and Leave – State employees receive the following paid holidays each year: New Year's DayMartin Luther King, Jr. Day, Mardi Gras, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day and Christmas Day. Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement: State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):Louisiana State Employees Retirement System (www.lasersonline.org)Teacher's Retirement System of Louisiana (www.trsl.org)Louisiana School Employees Retirement System (www.lsers.net), among others

Also on the board Same function, level within a rung

Level

Mid

Salary

$26.05/hr

Location

West Monroe, LA

Occupation

First-Line Supervisors of Office and Administrative Support Workers

Industry

Administration of Veterans' Affairs

Posted

yesterday

Apply for this role →