Service Lead

What You'll Do: Coordinate with builders, homeowners, installers, and coworkers to resolve service issues Schedule installers and service appointments Track service orders from request through completion Monitor orders and material status Keep builders and homeowners updated Review and approve installer invoices Handle invoicing and order entry Manage service activity using Hey Pros and other industry software Follow up on open items and make sure nothing falls through the cracks

What We're Looking For: Highly organized with excellent follow-through Strong communication and customer service skills Detail-oriented and accurate Comfortable juggling multiple priorities Confident working with numbers, invoices, and order information Tech-savvy and able to learn new systems quicklyA dependable team player who takes ownership and solves problems Experience in flooring, construction, homebuilding, scheduling, installation coordination, operations, or customer service is preferred but not required. Perks That Set Us Apart: Ideal Hours Say goodbye to nights and weekends enjoy a balanced work-life schedule. Career Growth Opportunities We're committed to your professional development and offer clear paths for advancement within the company. Employee Referral Program Earn extra rewards by referring talented individuals to join our team.

Generous Company Benefits: Enjoy paid personal time off, holidays, and ongoing training opportunities.

Comprehensive Benefits: Access full medical coverage including vision and dental, along with a robust 401(k) plan with company match.

Salary Range: $20-$23/hr The listed range is a guideline and does not limit consideration of candidates with exceptional qualifications. Final compensation will be determined based on candidate qualifications, internal equity, and market factors. Come Grow With Us! This is an opportunity to become a key part of a fast-moving operation, build valuable industry knowledge, and grow your responsibilities with the company. Ready for your next opportunity? Apply today and join MP Contract Flooring!