Job Description
Benefits:
  • Training & development
  • Wellness resources
  • Opportunity for advancement
Position Summary: This is a high-energy customer service position responsible for handling member check-ins, helping with studio upkeep, and providing top-tier customer service. The ideal candidate is comfortable making 40-50 outbound calls per day, handling inbound inquiries, providing top-tier customer-services, and following up with both new and old leads. This is a position that requires evening availability IN PERSON.This role is ideal for someone with experience in fitness sales, customer service, and member retention.
Compensation: Hourly
Hours: 4:00pm - 8:30pm Monday to Thursday and rotating Saturdays
Key Responsibilities:
  • Make outbound calls daily to new and existing leads
  • Respond quickly to inbound inquiries with a strong focus on speed-to-lead
  • Handle member check-ins, payments, and questions
  • Maintain accurate CRM notes and client communication
  • Build relationships with members and prospects to maximize retention and referrals
Qualifications:
  • Fitness sales experience preferred (gym memberships, personal training, wellness, or related industry)
  • Comfortable making outbound calls daily
  • Excellent communication and relationship-building skills
  • High-energy, self-motivated, and competitive personality
  • Passion for fitness and helping people achieve their goals
Preferred Qualifications: Experience with lead coverage, KPI tracking, and customer service If you're a driven professional who loves fitness, community, and making a real impact, we'd love to meet you.

Also on the board Same function, level within a rung

Level

Entry

Location

Brandon, FL

Occupation

Exercise Trainers and Group Fitness Instructors

Industry

Fitness and Recreational Sports Centers

Posted

3 days ago

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