Customer Service/Sales Support Representative

Job TitleThis employee increases revenue by responding to incoming and/or initiating outgoing customer inquiries; using company resources, policies, and procedures to provide complete, accurate data. Ensure patient contact is handled with accuracy and operational effectivenessPromote products, thoroughly explaining product and/or services, benefits, and assisting with facilitating physician communication as necessaryResolve customer concernsRecord customer information by obtaining, entering, and verifying required dataProvide customer follow-up as requiredContribute to departmental objectives through tracked contact and sales resultsPreferred Experience: Prior customer service and/or sales experience preferred, but not requiredPrior health care and/or medical experience preferred, but not requiredMust be able to type at least 25-30 wpmEducation: High school diploma or GED required