Part Time Reservationist

Pay: $21.06/HourWhat will your job look like? Answer incoming ACD calls for customers - passengers, vendors, and clients Handle daily scheduling of trips by documenting trip request and selecting the most appropriate vendor Utilize correct coding and documentation procedures Report issues, unusual trip circumstances, and efficiency of vendor operations to team lead for prompt resolution Acquire and maintain in-depth knowledge of, and adhere to, established protocols and procedures Provide courteous and prompt response to all transportation requests and adopt proper use of terminology Demonstrate sincere personal commitment to promptness, reliability and quality work Acquire and maintain in-depth knowledge of MTM Transits Transportation Provider Network All you need is: High school diploma or G.E.D. equivalent Ability to type 30 wpm or greater Previous data entry, 10-key experience, preferred Must possess a valid driver's license Even better if you have: Exemplary verbal and written communication Excellent organizational and multi-tasking skills Ability to make solid judgment decisions Ability to acquire and maintain in-depth knowledge of department processes, policies, and procedures Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications Ability to maintain high level of confidentiality Regular attendance is requiredMTM Transit Incentives: Health and Life Insurance PlansDental and Vision Plans 401(k) with a company match Paid Time Off and Holiday PayMaternity/Paternity LeaveShort term and Long term disability Health Savings Account (HSA) Flexible Spending Account (FSA) Leadership Mentoring Opportunities

Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact People & Culture at (636) 561-5686 or talent@mtm-inc.net