trioptusPlano, TX
GA DOL - Quality Analyst (Testing)
GA DOL - Quality Analyst (Testing)
GA DOL - Quality Analyst (Testing)
trioptusPlano, TX
Apply for this role (opens in a new tab)7 days ago
Senior QA Engineer (ServiceNow Testing) Mclean, Virginia The manager is looking for candidates who: • Have recent, hands-on ServiceNow testing experience. • Can independently navigate and work within ServiceNow. • Have strong ATF automation skills. • Are not relying solely on certifications or outdated experience.
Job Description:
- Senior QA Engineer will be part of the Enterprise Risk Management Technologies Team and will be responsible for the manual and automated testing of configurations and integrations of "out-of-the-box" ServiceNow solutions.
- This role requires solid understanding of ServiceNow platform behaviors, modules, ACLs, flows, and integration testing.
Responsibilities:
- Develop, document and maintain the test data, data validation, end to end testing flows.
- Design, develop, and maintain automated test scripts using ServiceNow ATF.
- Create test cases based on functional and technical requirements.
- Collaborate with developers, business analysts, and QA teams to validate functionality.
- Analyze test results and report defects in a timely manner.
- Participate in daily stand-ups, sprint planning, and other Agile ceremonies.
- Ensure high quality and performance of the ServiceNow platform across ITSM, HRSD, CSM, or other modules.
- Develop reusable test templates for future automation initiatives.
- Conduct functional testing for IRM (Integrated Risk Management) and GRC (Governance, Risk and Compliance) modules.
- Validate controls, risks, issues, assessments, workflows, and regulatory frameworks.
- Test config changes that include tables, ACLs, business rules, flows, UI policies, update sets.
- Conduct regression testing using ATF across ServiceNow upgrades/releases.
- Perform cross-browser testing and E2E user journey validation with external apps.
- Test REST/SOAP integrations and external data flows.
Required Qualifications:
- 5 to 8 plus years of QA.
- 3 plus years of hands-on ServiceNow ATF testing (with focus on IRM/GRC).
- Strong automation experience (Selenium)
- Deep understanding of IRM/GRC processes, controls, risk scoring, assessments, SOX/compliance flows.
- Hands-on with tables, ACLs, flows, update sets, APIs, business rules.
- 3 plus years validating platform UI, Service Portal, Workspace UX.
- Strong analytical, debugging, and communication skills.
- 2 plus years' experience with Agile/Scrum methodologies.
- Knowledge of test planning, test case creation, and defect management.
- Proficient in identifying automation opportunities within the ServiceNow ecosystem.
Preferred Qualifications:
- ServiceNow certifications (CSA, CIS-Risk, CIS-GRC, ATF)
- CI/CD experience (GitHub/Jenkins/Azure DevOps)
- Experience with domain-separated instances.
- Prior experience in large-scale ServiceNow implementation projects.
- Scripting experience with Python, JavaScript, etc.
Also on the board Same function, level within a rung
Level
Senior
Location
Plano, TX
Occupation
Software Quality Assurance Analysts and Testers
Industry
Custom Computer Programming Services
Posted
7 days ago