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Maximus is seeking a Call Center Supervisor to lead customer service representatives in a fully remote capacity, ensuring quality and SLA compliance. The role requires a U.S. citizen, ability to pass a federal background check, and hosting equipment provided by the company. You will develop schedules, coach staff, monitor performance, and partner with HR for hiring decisions while maintaining confidentiality and adherence to wage and hour policies. Contract award-based.

Also on the board Same function, level within a rung

Level

Mid

Location

East Lansing, MI

Occupation

First-Line Supervisors of Office and Administrative Support Workers

Industry

Telemarketing Bureaus and Other Contact Centers

Posted

today

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