acestackPlano, TX
Engagement Agent
Engagement Agent
Engagement Agent
acestackPlano, TX
today
Customer Service RepresentativesSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelProject Management Specialists
Insurance Agencies and BrokeragesAgents and Managers for Artists, Athletes, Entertainers, and Other Public FiguresOther Services Related to Advertising
Apply for this role (opens in a new tab)Engagement Agent
Location:
Plano, TXInteracts with clients, ensuring successful delivery of services and high customer satisfaction. This role acts as the primary contact for Mid-Market Platinum Customers.
Responsibilities:
- Manage client relationships and communications.
- Resolve issues and escalate risks
- Monitor engagement performance and outcomes
- Ensure compliance with organizational standards and SLO benchmarks.
Also on the board Same function, level within a rung
Level
Mid
Location
Plano, TX
Occupation
Customer Service Representatives
Industry
Insurance Agencies and Brokerages
Posted
today