Lead Strategic Planning Manager - Capacity & Workforce

Overview: In this role you will lead sales capacity strategy and workforce planning to align resources with market opportunities and growth objectives. You will partner with Sales, Finance, HR, and Operations to design capacity models, coverage plans, and governance that improve productivity and customer coverage. You will translate complex analytics into executive recommendations that influence staffing, investment, and organizational effectiveness. This position offers strategic visibility and the chance to shape long-term workforce and coverage strategies. You will work in a cross-functional team to drive impact at scale in a leading telecommunications company. Compensation / Benefits Medical/Dental/Vision 401(k) plan Tuition reimbursement Paid Time Off and Holidays Paid Parental Leave Employee discounts Responsibilities Strategic Capacity and Workforce Planning: create short- and long-term plans, capacity needs, and staffing strategies aligned with revenue growth and cost-efficiency Workforce Forecasting and Scenario Modeling: develop forecasts considering targets, attrition, hiring, and opportunities; run scenario analyses Role Architecture and Coverage Design: define seller personas, responsibilities, engagement models, and workload standards; design territory structures Performance Analysis and Executive Insights: assess attainment, productivity, coverage, and ROI; provide executive recommendations Cross-Functional Leadership and Governance: collaborate with Sales Leadership, Finance, HR, Transformation, and Sales Operations to align assumptions and governance Job Contribution: lead major planning initiatives with autonomy, shaping staffing and investment decisions to improve sales performance and organizational effectiveness